Refund policy

100% SATISFACTION GUARANTEE

If for any reason you are not completely satisfied with your Puriste purchase you may return the purchased products within thirty (30) days of the delivery. Please note that all promotional products, including free samples and gift with purchases, must be returned. We will be happy to credit your account for the amount of the purchase.

UNOPENED AND UNUSED

To return merchandise to Puristeskincare.com please follow these easy steps:
Step 1: Pack the items along with a copy of your invoice.
Step 2: Returns must be prepaid; please note return shipping fees are not refundable. We suggest you return via Canada Post. Please return to:

Puriste Skincare
1147 Keith Road
West Vancouver, BC
V7T 1M7

If you received a FREE product, sample or gift with your purchase, it must be included with your returns in order to be refunded in the original form of payment.

The refund will be issued within 15 days of receiving your parcel. You will receive an email once the refund is completed.

OPENED OR USED

Please contact info@puristeskincare.com with reason for return and it will be our pleasure to indicate how to proceed.